HEATED TOWEL LADDER GRAPHITE

We stand behind the quality of our products. Nero products come with a comprehensive warranty for residential use to ensure your complete satisfaction. The warranty details are as follows:

• 25 years replacement products or parts on all finishes
• 1 year on power transformer replacement

For detailed warranty information, please click the link below to download the warranty document.

Download Warranty Document

We are committed to providing you with high-quality products and ensuring your satisfaction with their installation. For comprehensive installation instructions, please click the link below to download the installation document.

Download Installation Document

All surfaces should be cleaned with mild liquid detergent or soap and water.

Do not use cream cleaners or citrus-based cleaning products, as they are abrasive.

Use of unsuitable cleaning agents may damage the surface. Any damage caused in this way will not be covered by warranty.

We offer reliable delivery services and a straightforward return policy designed to make your shopping experience as convenient as possible.

Free Shipping: Orders over $660 qualify for free shipping, while other orders incur a flat $20 shipping fee.

Stile Secure Protect: Opt for Stile Secure Protect at checkout for added peace of mind. This option covers both return shipping fees and restocking fees, ensuring a hassle-free return process if you change your mind.

Without Stile Secure Protect: If Stile Secure Protect is not selected, a 20% restocking fee will apply to returns. Additionally, return shipping costs to our warehouse will be the customer's responsibility.

Please note, returned items must be unused, uninstalled, and in their original packaging.