Privacy policy

Version 1.0

Effective Date: 07/08/2024

1. Introduction

Welcome to Stile Bath ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stilebath.com.au (the "Site"), and when you make purchases or interact with us. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you create an account, make a purchase, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed by secure payment gateways)

2.2 Non-Personal Information

We also collect non-personal information about your visit to our Site, including:

  • IP address
  • Browser type and version
  • Pages visited and the time spent on those pages
  • Referring website
  • Cookies and usage data

3. How We Use Your Information

We use your information for the following purposes:

  • To process transactions and fulfill orders
  • To communicate with you regarding your orders, customer service inquiries, or marketing promotions (if you have opted in)
  • To improve our Site, products, and services
  • To analyze Site usage and trends to enhance user experience
  • To comply with legal obligations

4. How We Share Your Information

4.1 Service Providers

We may share your information with third-party service providers to perform services on our behalf, such as:

  • Payment processing (e.g., payment gateways)
  • Shipping and delivery services
  • Customer support and marketing services
  • Return processing

    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
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4.2 Legal Requirements

We may disclose your information if required by law or to respond to legal requests, protect our rights, or enforce our policies.

4.3 Use of Shared Images

By sharing any images with Stile Bath, you grant us the right to use these images in our marketing and promotional materials. If you wish to have your image removed from our materials, please contact us at info@stilebath.com.au, and we will honor your request.

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.

6. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to legal or contractual requirements.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails we send.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@stilebath.com.au
Phone: (08) 6333 0672
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (AWST)